click for a larger picture
We ship with PRINT-BAG M bookpost /SAC-M.
The parcel is sent in a green plastic sack. see picture.
Print-bag bookpost is the normal way of shipment for bookstores, publishers, librariries &c when sending printed matters worldwide.

Normal delivery time worldwide is approx 7-12 workdays (i.e. 14-18 Days) after we received payment, the book is shipped with the Swedish Mail (Posten).
All deliveries to USA seems to take longer time than promised by the U S Postal Service. Due to the US custom declare handling it can take as long as up to 12-14 weeks before custom clearence adn arrival to the addressee.

We recommend that all US customer order 1st class parcels to USA for an additional cost of USD 25. (takes approx 5-10 workdays and is traceable)

We sell in Euro:
Depending on Your card issuers exchange rate, the prices in USD and GBP (and all other currencies) are approximately.

Our return policy:
Always take contact with us before returning any items, see adress below.
We always accept returns no matter the cause within 5 days of arrival, We will return your payment less our expences, when we have recieved your return in the same shape we shipped it. The cost of return shipping is deducted from your refund unless the return is the result of our error.
Items that do not meet our returns guidelines will receive only partial refunds:
Any book that has obvious signs of use: 50% of item's price.


Damaged goods:
You should make a complaint at your local post office and then send us a copy (by mail/fax/letter) of the complaint, We will make a similar complaint to the Swedish mail.

Questions?
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Connoisseur Cookbookstore Ltd, P.O. Box 24116, S-400 22 Goteborg, Sweden,
phone: + 46 31 201096, fax: +46 31 7116201, VAT SE556470076201.
e-mail: info@connoisseur.se